Brands Communities Report

Executive Summary

We analyzed 11 brands communities listed on Hive Index to understand where people gather, what these groups offer, and which communities attract the most interest.

The big picture: In this smaller sample, brands communities are broad and fragmented, with many small groups and a few very large outliers.

Source: Hive Index community database · Updated 2024-01-13

Communities
11
Platforms
5
Avg members
102K
Median members
20K

Where Brands Communities Are Hosted

  • Reddit: 4 communities (36%)
  • Discord: 3 communities (27%)
  • Independent Platforms: 2 communities (18%)
  • Facebook: 1 communities (9%)
  • Skool: 1 communities (9%)
  • Reddit
    4(36%)
  • Discord
    3(27%)
  • Independent Platforms
    Independent Platforms
    2(18%)
  • Facebook
    1(9%)
  • Skool
    1(9%)

Format mix

  • Forum / feed-based
    7(64%)
  • Chat communities
    3(27%)
  • Private membership
    1(9%)

Forum / feed-based is most common (64%), but chat communities is also well represented (27%).

Reddit leads (36% of listings).

Audience Size & Access

Community size

  • Tiny: 0 communities (0%)
  • Small: 0 communities (0%)
  • Medium: 1 communities (9%)
  • Large: 3 communities (27%)
  • Huge: 2 communities (18%)
  • Massive: 5 communities (45%)
  • Gigantic: 0 communities (0%)
  • Tiny
    <20 members
    0(0%)
  • Small
    20-100 members
    0(0%)
  • Medium
    100-1,000 members
    1(9%)
  • Large
    1,000-10,000 members
    3(27%)
  • Huge
    10,000-100,000 members
    2(18%)
  • Massive
    100,000-1M members
    5(45%)
  • Gigantic
    1M+ members
    0(0%)

Free vs paid

  • Free to join: 10 communities (91%)
  • Paid or apply-to-join: 1 communities (9%)

The average is much higher than the median (102K vs 20K), which usually means a few large groups are pulling the average up.

How Brands Differs From Other Categories

MetricBrandsHive Index average
Free to join91%85%
Median members20K25K
Average members102K669K
Paid or apply-to-join9%15%
Live chat27%38%
Discord share27%16%

Feature Mix

Common features appear in at least 15% of listings.

Common Features

  • Forum: 8 communities (73%)
  • Live Chat: 3 communities (27%)
  • Forum
    73%
  • Live Chat
    27%

Niche Features

  • Paid Community: 1 communities (9%)
  • Paid Community
    9%

Forum appears on 73% of listings.

What Visitors Click

Outbound clicks / mo
13

Platform supply vs. clicks

PlatformCommunitiesShare of communitiesOutbound clicksShare of clicks
Reddit436%
215%
Discord327%
1185%

Share is calculated within this topic.

Discord gets 85% of clicks but only 27% of listings, so visitors click it more than you'd expect from supply alone.

Most-clicked formats

  • Chat communities
    11(85%)
  • Forum / feed-based
    2(15%)

Most-clicked features

  • Live Chat
    11(85%)
  • Forum
    2(15%)

Most-clicked size ranges

  • Large
    11(85%)
  • Massive
    2(15%)

Top-clicked listings

  • Timepiece FNF
    9(69%)
  • Salesforce Exchange Discord
    2(15%)
  • r/Seiko
    1(8%)

Most clicks go to chat communities and forum / feed-based communities.

Methodology & FAQ

Methodology

This report uses communities in the Hive Index database tagged as Brands. We exclude removed or suppressed listings. Member counts, traffic, features, reviews, and ratings may vary by source and are updated periodically.

  • We only have a handful of listings so far, so treat these numbers as directional.
  • Last updated 2024-01-13

FAQ