E-Commerce Communities Report

Executive Summary

We analyzed 72 e-commerce communities listed on Hive Index to understand where people gather, what these groups offer, and which communities attract the most interest.

The big picture: e-commerce communities are broad and fragmented, with many small groups and a few very large outliers.

Source: Hive Index community database · Updated 2026-06-08

Communities
72
Platforms
10
Avg members
68K
Median members
12K

Where E-Commerce Communities Are Hosted

  • Independent Platforms: 15 communities (21%)
  • Discord: 13 communities (18%)
  • Reddit: 12 communities (17%)
  • Facebook: 10 communities (14%)
  • Slack: 7 communities (10%)
  • Skool: 5 communities (7%)
  • WhatsApp: 4 communities (6%)
  • LinkedIn: 3 communities (4%)
  • X / Twitter: 2 communities (3%)
  • Circle: 1 communities (1%)
  • Independent Platforms
    Independent Platforms
    15(21%)
  • Discord
    13(18%)
  • Reddit
    12(17%)
  • Facebook
    10(14%)
  • Slack
    7(10%)
  • Skool
    5(7%)
  • WhatsApp
    4(6%)
  • LinkedIn
    3(4%)

Format mix

  • Forum / feed-based
    37(51%)
  • Chat communities
    24(33%)
  • Private membership
    6(8%)
  • Other platforms
    5(7%)

Forum / feed-based is most common (51%), but chat communities is also well represented (33%).

Independent Platforms leads, but Discord and Reddit also represent meaningful shares.

Audience Size & Access

Community size

  • Tiny: 0 communities (0%)
  • Small: 3 communities (4%)
  • Medium: 17 communities (24%)
  • Large: 5 communities (7%)
  • Huge: 21 communities (29%)
  • Massive: 12 communities (17%)
  • Gigantic: 0 communities (0%)
  • Tiny
    <20 members
    0(0%)
  • Small
    20-100 members
    3(4%)
  • Medium
    100-1,000 members
    17(24%)
  • Large
    1,000-10,000 members
    5(7%)
  • Huge
    10,000-100,000 members
    21(29%)
  • Massive
    100,000-1M members
    12(17%)
  • Gigantic
    1M+ members
    0(0%)

14 communities have unknown member counts.

Free vs paid

  • Free to join: 47 communities (65%)
  • Paid or apply-to-join: 25 communities (35%)

The average is much higher than the median (68K vs 12K), which usually means a few large groups are pulling the average up.

How E-Commerce Differs From Other Categories

E-Commerce is less free-to-join, smaller, more platform-diverse, more chat-heavy, and more paid or gated, compared with typical Hive Index topics.

MetricE-CommerceHive Index average
Free to join65%85%
Median members12K25K
Average members68K669K
Paid or apply-to-join35%15%
Live chat56%38%
Discord share18%16%

Feature Mix

Common features appear in at least 15% of listings.

Common Features

  • Forum: 47 communities (65%)
  • Live Chat: 40 communities (56%)
  • Paid Community: 23 communities (32%)
  • Courses: 18 communities (25%)
  • Online/Offline Events: 16 communities (22%)
  • Newsletter: 11 communities (15%)
  • Forum
    65%
  • Live Chat
    56%
  • Paid Community
    32%
  • Courses
    25%
  • Online/Offline Events
    22%
  • Newsletter
    15%

Niche Features

  • Member Perks: 7 communities (10%)
  • Requires Application: 4 communities (6%)
  • Job Board: 3 communities (4%)
  • Pairing: 1 communities (1%)
  • Member Perks
    10%
  • Requires Application
    6%
  • Job Board
    4%
  • Pairing
    1%

Live Chat appears on 56% of listings.

What Visitors Click

Outbound clicks / mo
1K

Platform supply vs. clicks

PlatformCommunitiesShare of communitiesOutbound clicksShare of clicks
Independent Platforms1521%
91%
Discord1318%
24619%
Reddit1217%
81%
Facebook1014%
544%
Slack710%
50340%
Skool57%
50%
WhatsApp46%
43434%
LinkedIn34%
71%

Share is calculated within this topic.

Slack gets 40% of clicks but only 10% of listings, so visitors click it more than you'd expect from supply alone.

Most-clicked formats

  • Chat communities
    1K(93%)
  • Forum / feed-based
    71(6%)
  • Other platforms
    8(1%)
  • Private membership
    7(1%)

Most-clicked features

  • Live Chat
    1K(96%)
  • Forum
    429(34%)
  • Paid Community
    274(22%)
  • Courses
    257(20%)
  • Member Perks
    243(19%)
  • Online/Offline Events
    132(10%)

Most-clicked size ranges

  • Large
    294(23%)
  • Medium
    282(22%)
  • Huge
    212(17%)
  • Small
    91(7%)
  • Massive
    12(1%)

Top-clicked listings

  • eCommTalk
    275(22%)
  • Founders Hub
    204(16%)
  • Ecom Minds
    142(11%)

Most clicks go to chat communities and forum / feed-based communities.

Community Quality & Ratings

Only 3 communities have ratings so far, so read this as a small sample.

5.0 average rating across 3 communities.

Methodology & FAQ

Methodology

This report uses communities in the Hive Index database tagged as E-Commerce. We exclude removed or suppressed listings. Member counts, traffic, features, reviews, and ratings may vary by source and are updated periodically.

  • Last updated 2026-06-08

FAQ