What are products communities?

Communities for users of specific productivity and SaaS tools, including Notion, spreadsheets, and various AI apps. Discord and Slack host tool-specific communities where users share templates, workflows, and tips to get more out of the software they rely on daily.

Where do most products communities live?

Facebook is the most common platform in this report (33% of 12 listings).

Are most of these communities free?

83% are free to join. The rest require payment, an application, or both.

How big is a typical products community?

Among listings with public size data, the average is 6K members and the median is 750. The median is usually the better signal for a typical group because a few large ones inflate the average.

What do these communities usually include?

Forum is the most common (83%). Others that show up often include live chat, newsletter, and online/offline events.

How does Hive Index collect this data?

Listings are submitted by community builders and researchers, reviewed for relevance, and updated with platform, feature, member, review, and traffic data where available.

Where can I see the full list?

The full directory is on Hive Index's Products topic page, where you can filter by platform, size, features, and more.

Products Communities Report: Stats, Platforms, Trends &...

Executive Summary

We analyzed 12 products communities listed on Hive Index to understand where people gather, what these groups offer, and which communities attract the most interest.

The big picture: In this smaller sample, products communities are broad and fragmented, with many small groups and a few very large outliers.

Source: Hive Index community database · Updated periodically

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Communities: 12
Platforms: 6
Avg members: 6K
Median members: 750

Where Products Communities Are Hosted

Facebook
4(33%)
Slack
2(17%)
Discord
2(17%)
Turf
2(17%)
Reddit
1(8%)
Independent Platforms
1(8%)

Format mix

Forum / feed-based
6(50%)
Chat communities
4(33%)
Other platforms
2(17%)

Forum / feed-based is most common (50%), but chat communities is also well represented (33%).

Facebook leads (33% of listings).

Audience Size & Access

Community size

Tiny
<20 members
0(0%)
Small
20-100 members
3(25%)
Medium
100-1,000 members
3(25%)
Large
1,000-10,000 members
2(17%)
Huge
10,000-100,000 members
3(25%)
Massive
100,000-1M members
0(0%)
Gigantic
1M+ members
0(0%)

1 community has unknown member counts.

Free vs paid

The average is much higher than the median (6K vs 750), which usually means a few large groups are pulling the average up.

How Products Differs From Other Categories

Products is smaller, and more chat-heavy, compared with typical Hive Index topics.

Metric	Products	Hive Index average
Free to join	83%	84%
Median members	750	25K
Average members	6K	668K
Paid or apply-to-join	17%	16%
Live chat	58%	41%
Discord share	17%	17%

Feature Mix

Common features appear in at least 15% of listings.

Common Features

Forum
83%
Live Chat
58%
Newsletter
25%
Online/Offline Events
25%
Job Board
17%
Member Perks
17%
Requires Application
17%

Niche Features

Courses
8%
Paid Community
8%
Tools
8%

Live Chat appears on 58% of listings.

What Visitors Click

Outbound clicks / mo: 6

Platform supply vs. clicks

Platform	Communities	Share of communities	Outbound clicks	Share of clicks
Facebook	4	33%	1	20%
Slack	2	17%	2	40%
Discord	2	17%	1	20%
Independent Platforms	1	8%	1	20%

Share is calculated within this topic.

Slack gets 40% of clicks but only 17% of listings, so visitors click it more than you'd expect from supply alone.

Most-clicked formats

Chat communities
3(60%)
Forum / feed-based
2(40%)

Most-clicked features

Live Chat
4(80%)
Forum
2(40%)
Job Board
2(40%)
Member Perks
1(20%)
Newsletter
1(20%)
Online/Offline Events
1(20%)

Most-clicked size ranges

Small
2(40%)
Large
1(20%)
Huge
1(20%)
Medium
1(20%)

Top-clicked listings

QuickBooks Partners
2(40%)
Ken Moo's SaaS Lifetime Deals
1(20%)
Mindbody One
1(20%)

Most clicks go to chat communities and forum / feed-based communities.

Trends

Founded year

Not enough founding-year data to chart yet.

Community Quality & Ratings

Only 2 communities have ratings so far, so read this as a small sample.

5.0 average rating across 2 communities.

Rated examples

Methodology & FAQ

Methodology

This report uses communities in the Hive Index database tagged as Products. We exclude removed or suppressed listings. Member counts, traffic, features, reviews, and ratings may vary by source and are updated periodically.

•We only have a handful of listings so far, so treat these numbers as directional.

FAQ

: Communities for users of specific productivity and SaaS tools, including Notion, spreadsheets, and various AI apps. Discord and Slack host tool-specific communities where users share templates, workflows, and tips to get more out of the software they rely on daily.
: Facebook is the most common platform in this report (33% of 12 listings).
: 83% are free to join. The rest require payment, an application, or both.
: Among listings with public size data, the average is 6K members and the median is 750. The median is usually the better signal for a typical group because a few large ones inflate the average.
: Forum is the most common (83%). Others that show up often include live chat, newsletter, and online/offline events.
: Listings are submitted by community builders and researchers, reviewed for relevance, and updated with platform, feature, member, review, and traffic data where available.
: The full directory is on Hive Index's Products topic page, where you can filter by platform, size, features, and more.

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