r/talesfromtechsupport

Community Overview

About r/talesfromtechsupport

Welcome to Tales From Tech Support, the subreddit where we post stories about helping someone with a tech issue.

The community at a glance

r/talesfromtechsupport is a Subreddit for Technologists and Customer Service Reps with roughly 781K members. It uses a forum format for communication. On the Hive Index it ranks #6 in the Customer Service communities list. It is the 7th largest community in the Tech topic page.

Roughly 7K members have joined in the past year. Popular discussion topics include Hate, Worst, and It. Common discussion themes are Pain & Anger and Solution Requests. Product recommendations often mention canon pixma-pro-100, canon pixma-pro-10, and monitor.

On Reddit
781K Members

Subreddit Analysis

via GummySearch
Yearly: +7K members
Growth: +1.0% / year

Member growth over time

All time (yearly)

  • 2013: 56K members
  • 2014: 99K members
  • 2015: 64K members
  • 2016: 81K members
  • 2017: 116K members
  • 2021: 241K members
  • 2023: 40K members
  • 2024: 2K members
  • 2025: 4K members
  • 2026: 5K members

Past year (monthly)

  • Jul: 13 members
  • Aug: 0 members
  • Sep: 342 members
  • Oct: 24 members
  • Nov: 1K members
  • Dec: 897 members
  • Jan: 853 members
  • Feb: 907 members
  • Mar: 1K members
  • Apr: 1K members
  • May: 837 members
  • Jun: 457 members

Themes

  • Pain & Anger
    19 posts in the past month
    1. Legal Threat that backfires
    2. Don't want to listen to IT, a great way to get fired.
    3. Users would be almost cute if they weren't so stupid.
    #1
    Pain & Anger
    Legal Threat that backfires · Don't want to listen to IT, a great way to get fired. · Users would be almost cute if they weren't so stupid.
    19
  • Solution Requests
    6 posts in the past month
    1. Helping a customer find an "Eee-whoa" cable
    2. why can't I burn CDs?
    3. Stupid problems require stupid solutions.
    #2
    Solution Requests
    Helping a customer find an "Eee-whoa" cable · why can't I burn CDs? · Stupid problems require stupid solutions.
    6
  • Advice Requests
    2 posts in the past month
    1. We should probably clarify helpdesk is for IT issues.
    2. How asking one simple question could have safed me days of work
    #3
    Advice Requests
    We should probably clarify helpdesk is for IT issues. · How asking one simple question could have safed me days of work
    2
  • Money Talk
    1 post in the past month
    1. How to save $150 a month by spending $2800
    #4
    Money Talk
    How to save $150 a month by spending $2800
    1

Topics

  • Hate
    47 posts in the past month
    #1
    Hate
    47
  • Worst
    41 posts in the past month
    #2
    Worst
    41
  • It
    26 posts in the past month
    1. A prime example of why the 1st rule of IT is CYA and document everything
    2. Don't want to listen to IT, a great way to get fired.
    3. Blank Monitor = IT Blocked the Switch
    #3
    It
    A prime example of why the 1st rule of IT is CYA and document everything · Don't want to listen to IT, a great way to get fired. · Blank Monitor = IT Blocked the Switch
    26
  • Computer
    19 posts in the past month
    1. Your update messed up my computer!!
    #4
    Computer
    Your update messed up my computer!!
    19
  • Annoying
    18 posts in the past month
    #5
    Annoying
    18

Flair

  • Short
    150 posts in the past month
    1. 90% of my job is reading on-screen prompts for people because they saw words and gave up
    2. Coworker used her pc at 400% zoom for 3 days
    3. The software wasn't deleting his work, he was
    #1
    Short
    90% of my job is reading on-screen prompts for people because they saw words and gave up · Coworker used her pc at 400% zoom for 3 days · The software wasn't deleting his work, he was
    150
  • Medium
    30 posts in the past month
    1. The woman who manually recalculated every formula for six months
    2. A man called our helpdesk because his computer was being sarcastic and I had to take him completely seriously for an hour
    3. Today I nuked a business critical prod on purpose
    #2
    Medium
    The woman who manually recalculated every formula for six months · A man called our helpdesk because his computer was being sarcastic and I had to take him completely seriously for an hour · Today I nuked a business critical prod on purpose
    30
  • Long
    18 posts in the past month
    1. The day someone walked into the office wearing a corporate grade privacy violation on their face
    2. Not the kind of diagnosis I usually do...
    3. User tries to use a deceased colleagues account to sign in. Finds out.
    #3
    Long
    The day someone walked into the office wearing a corporate grade privacy violation on their face · Not the kind of diagnosis I usually do... · User tries to use a deceased colleagues account to sign in. Finds out.
    18
  • Epic
    2 posts in the past month
    1. The Island That IT Forgot About.
    2. We Forgot 500 Servers Were Still Using the Old Proxy
    #4
    Epic
    The Island That IT Forgot About. · We Forgot 500 Servers Were Still Using the Old Proxy
    2

Product recommendations

  • canon pixma-pro-100
    1 post in the past month
    1. Looking for a A3 Photo printer? What about Canon PIXMA-Pro-100 or Canon PIXMA-Pro-10? Which one can print the highest quality Photo and high quality color document? What other brands or models do you recommend please?
    #1
    canon pixma-pro-100
    Looking for a A3 Photo printer? What about Canon PIXMA-Pro-100 or Canon PIXMA-Pro-10? Which one can print the highest quality Photo and high quality color document? What other brands or models do you recommend please?
    1
  • canon pixma-pro-10
    1 post in the past month
    1. Looking for a A3 Photo printer? What about Canon PIXMA-Pro-100 or Canon PIXMA-Pro-10? Which one can print the highest quality Photo and high quality color document? What other brands or models do you recommend please?
    #2
    canon pixma-pro-10
    Looking for a A3 Photo printer? What about Canon PIXMA-Pro-100 or Canon PIXMA-Pro-10? Which one can print the highest quality Photo and high quality color document? What other brands or models do you recommend please?
    1
  • monitor
    1 post in the past month
    1. Recommend a new Monitor please
    #3
    monitor
    Recommend a new Monitor please
    1

Frequently asked questions

Who is r/talesfromtechsupport for?
Best for Technologists and Customer Service Reps enthusiasts looking for a Reddit-based community with forum discussion.
Is r/talesfromtechsupport free to join?
This listing is not marked as paid-only. Access rules and any fees are decided by the community.
How many members does r/talesfromtechsupport have?
Roughly 781K members, based on figures reported by the community or its host. Member counts are approximate and change over time.
What platform is r/talesfromtechsupport on?
r/talesfromtechsupport runs on Reddit. Reddit communities (or "subreddits") are forum-based groups on the popular social news aggregation, web content rating, and discussion website Reddit. Reddit is commonly known as "the front page of the internet". Users submit content to the site such as links, text posts, and images, which are then voted up or down and discussed by other members. From investing Reddit communities, to professional ones, to ones just for laughs, you're likely to find a community for you on Reddit.
What topics does r/talesfromtechsupport cover?
On the Hive Index, r/talesfromtechsupport is organized under Technologists, Customer Service Reps.
How do I join r/talesfromtechsupport?
You can join r/talesfromtechsupport by clicking this link, or pressing the "Go to community" button above.
What are the Tech communities like?
If you work in tech or are trying to break in, there are communities for basically every niche you can think of. The mix spans Discord servers, Slack groups, and independent forums, covering everything from general software and startup culture to more specific corners like devops, web dev, and product. Good place to start if you want to find your people in the industry.