r/CustomerService

An online customer service community by Robert A. Crutchfield, a Linkedin Customer Service Top Voice. Features include chats, articles, and podcast episodes.

Support Driven is an online customer service community dedicated to customer support as a career. Their online community is based in Slack and has over 10,000 CS professionals. Support Driven excels at pushing the thought that customer service is an essential part of driving business growth. With thousands of CX professionals thinking the same thing, Support Driven is the place to find support with anything related to customer service.

Quality Tribe is a customer service community and an online forum with CX professionals from all corners of the customer service world, from general support agents to managers, QA coordinators, and support team leads. Quality Tribe lets you: 1. Connect with and learn from experienced customer service professionals.; 2. Follow the topics that interest you the most.; 3. Ask questions and share ideas.

Customer Success Leadership Network is a self-organized group of CS executives, consultants, and practitioners dedicated to creating CS content and connecting CS leadership. They stress that everyone is welcome to participate, even if you’re not a CS leader specifically.

Forum for Customer Service Managers & Professionals is a community of customer service professionals who share ideas, advice, and best practices. The forum is a great place to ask questions, get advice, and learn from others in the field. The forum is moderated by customer service experts who are available to answer your questions and help you troubleshoot issues. The moderators also keep the forum organized and up-to-date with the latest information on customer service trends and developments.