About r/CustomerService
For discussions on the topic of Customer Service
The community at a glance
r/CustomerService is a Subreddit for Customer Service Reps with roughly 57K members. It uses a forum format for communication. It is the 3rd largest community in the Customer Service topic page.
Roughly 15K members have joined in the past year. Popular discussion topics include Customer Service, Hate, and Worst. Common discussion themes are Pain & Anger and Advice Requests. Product recommendations often mention office chair.
Community Topics
Community Features
This community has a forum
Subreddit Analysis
via GummySearchMember growth over time
All time (yearly)
- 2013: 414 members
- 2014: 203 members
- 2015: 130 members
- 2016: 226 members
- 2017: 480 members
- 2019: 3K members
- 2021: 4K members
- 2022: 2K members
- 2023: 5K members
- 2024: 19K members
- 2025: 11K members
- 2026: 11K members
Past year (monthly)
- Sep: 761 members
- Oct: 1K members
- Nov: 1K members
- Dec: 765 members
- Jan: 886 members
- Feb: 1K members
- Mar: 2K members
- Apr: 1K members
- May: 1K members
- Jun: 1K members
- Jul: 2K members
- Aug: 1K members
Themes
- Pain & Anger23 posts in the past month
- What happened to customer service?
- How should I deal with a customer who demands her food be remade because she wants it "fresh" but the food was as fresh as possible already.
- I am reaching my breaking point
#123Pain & AngerWhat happened to customer service? · How should I deal with a customer who demands her food be remade because she wants it "fresh" but the food was as fresh as possible already. · I am reaching my breaking point - Advice Requests2 posts in the past month
- How to deal with staff who have a bad attitude?
- How to be confident in saying “no”?
#22Advice RequestsHow to deal with staff who have a bad attitude? · How to be confident in saying “no”? - Solution Requests2 posts in the past month
- I Where do you even start with voice ai customer service, there are like 50 tools and I have no clue
- Building a customer satisfaction tool. Which feature should I prioritize?
#32Solution RequestsI Where do you even start with voice ai customer service, there are like 50 tools and I have no clue · Building a customer satisfaction tool. Which feature should I prioritize?
Topics
- Customer Service37 posts in the past month
- What happened to customer service?
#137Customer ServiceWhat happened to customer service? - Hate22 posts in the past month#222Hate
- Worst21 posts in the past month#321Worst
- Annoying15 posts in the past month#415Annoying
- Tired12 posts in the past month#512Tired
Product recommendations
- office chair1 post in the past month
- Seeking the best office chair for long sitting
#11office chairSeeking the best office chair for long sitting
Community Reviews
Frequently asked questions
- Who is r/CustomerService for?
- Best for Customer Service Reps enthusiasts looking for a Reddit-based community with forum discussion.
- Is r/CustomerService free to join?
- This listing is not marked as paid-only. Access rules and any fees are decided by the community.
- How many members does r/CustomerService have?
- Roughly 57K members, based on figures reported by the community or its host. Member counts are approximate and change over time.
- What platform is r/CustomerService on?
- r/CustomerService runs on Reddit. Reddit communities (or "subreddits") are forum-based groups on the popular social news aggregation, web content rating, and discussion website Reddit. Reddit is commonly known as "the front page of the internet". Users submit content to the site such as links, text posts, and images, which are then voted up or down and discussed by other members. From investing Reddit communities, to professional ones, to ones just for laughs, you're likely to find a community for you on Reddit.
- What topics does r/CustomerService cover?
- On the Hive Index, r/CustomerService is organized under Customer Service Reps.
- How do I join r/CustomerService?
- You can join r/CustomerService by clicking this link, or pressing the "Go to community" button above.
- What are the Customer Service communities like?
- Communities for customer support and customer success professionals to share resources, discuss best practices, and advance their careers. Slack is the dominant platform, with active communities hosting the most engaged customer success and support practitioners.
Monthly Stats
- 11
- Views /mo (+450%)
- 5
- Visitors /mo (+150%)
- 0
- Referrals /mo
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