About r/CustomerService
For discussions on the topic of Customer Service
The community at a glance
r/CustomerService is a Subreddit for Customer Service Reps with roughly 54K members. It uses a forum format for communication. It is the 3rd largest community in the Customer Service topic page.
Roughly 14K members have joined in the past year. Popular discussion topics include Customer Service, Customer, and Service. Common discussion themes are Pain & Anger and Advice Requests.
Community Topics
Community Features
This community has a forum
Subreddit Analysis
via GummySearchMember growth over time
All time (yearly)
- 2013: 414 members
- 2014: 203 members
- 2015: 130 members
- 2016: 226 members
- 2017: 480 members
- 2019: 3K members
- 2021: 4K members
- 2022: 2K members
- 2023: 5K members
- 2024: 19K members
- 2025: 11K members
- 2026: 7K members
Past year (monthly)
- Jul: 1K members
- Aug: 1K members
- Sep: 761 members
- Oct: 1K members
- Nov: 1K members
- Dec: 765 members
- Jan: 886 members
- Feb: 1K members
- Mar: 2K members
- Apr: 1K members
- May: 1K members
- Jun: 776 members
Themes
- Pain & Anger34 posts in the past month
- Customer called my staff a "clown" and "dickhead" because she asked if his Prada jacket was authentic. AITA for asking him to leave?
- Customer claimed I "yelled and hung up on them." Call recording and AI analysis saved my job
- Customer fat shamed me for no reason
#134Pain & AngerCustomer called my staff a "clown" and "dickhead" because she asked if his Prada jacket was authentic. AITA for asking him to leave? · Customer claimed I "yelled and hung up on them." Call recording and AI analysis saved my job · Customer fat shamed me for no reason - Advice Requests10 posts in the past month
- Should a Guest at a Hotel be Compensated For Weather Related Situations?
- People who’ve worked in customer service for years, how do you stay sane?
- How do deal with rude customers?
#210Advice RequestsShould a Guest at a Hotel be Compensated For Weather Related Situations? · People who’ve worked in customer service for years, how do you stay sane? · How do deal with rude customers? - Solution Requests2 posts in the past month
- Best Walking Shoes for Standing All Day?
- Taking customer calls from a noisy floor all day. customers keep complaining about background noise. is there anything that actually fixes this.
#32Solution RequestsBest Walking Shoes for Standing All Day? · Taking customer calls from a noisy floor all day. customers keep complaining about background noise. is there anything that actually fixes this. - Money Talk2 posts in the past month
- AITAH for asking why does a product cost this much?
- I need a supermassive check to hit my bank account so I can bounce from this shit
#42Money TalkAITAH for asking why does a product cost this much? · I need a supermassive check to hit my bank account so I can bounce from this shit
Topics
- Customer Service105 posts in the past month
- Threatening a lawsuit while speaking with Customer Service isn't intimidating.
- Providing customer service to idiots is exhausting
- As someone who works in customer service (insurance CSR), I fully support this quote
#1105Customer ServiceThreatening a lawsuit while speaking with Customer Service isn't intimidating. · Providing customer service to idiots is exhausting · As someone who works in customer service (insurance CSR), I fully support this quote - Customer92 posts in the past month
- Customer complained I worked too fast.
- Customers mumbling half phrases and then waiting for you to autofill the rest
- Why do customers think they’ll get more by being rude.
#292CustomerCustomer complained I worked too fast. · Customers mumbling half phrases and then waiting for you to autofill the rest · Why do customers think they’ll get more by being rude. - Service63 posts in the past month
- Customer service has turned me into a bad person
- Threatening a lawsuit while speaking with Customer Service isn't intimidating.
- Tell me the most embarrassing thing you said/did working customer service or as a customer
#363ServiceCustomer service has turned me into a bad person · Threatening a lawsuit while speaking with Customer Service isn't intimidating. · Tell me the most embarrassing thing you said/did working customer service or as a customer - Hate26 posts in the past month#426Hate
- Support24 posts in the past month
- Customer claimed I "yelled and hung up on them." Call recording and AI analysis saved my job
- Have you guys accidentally been rude to a customer and realized you were wrong after it happened?
#524SupportCustomer claimed I "yelled and hung up on them." Call recording and AI analysis saved my job · Have you guys accidentally been rude to a customer and realized you were wrong after it happened?
Community Reviews
Frequently asked questions
- Who is r/CustomerService for?
- Best for Customer Service Reps enthusiasts looking for a Reddit-based community with forum discussion.
- Is r/CustomerService free to join?
- This listing is not marked as paid-only. Access rules and any fees are decided by the community.
- How many members does r/CustomerService have?
- Roughly 54K members, based on figures reported by the community or its host. Member counts are approximate and change over time.
- What platform is r/CustomerService on?
- r/CustomerService runs on Reddit. Reddit communities (or "subreddits") are forum-based groups on the popular social news aggregation, web content rating, and discussion website Reddit. Reddit is commonly known as "the front page of the internet". Users submit content to the site such as links, text posts, and images, which are then voted up or down and discussed by other members. From investing Reddit communities, to professional ones, to ones just for laughs, you're likely to find a community for you on Reddit.
- What topics does r/CustomerService cover?
- On the Hive Index, r/CustomerService is organized under Customer Service Reps.
- How do I join r/CustomerService?
- You can join r/CustomerService by clicking this link, or pressing the "Go to community" button above.
- What are the Customer Service communities like?
- Communities for customer support and customer success professionals to share resources, discuss best practices, and advance their careers. Slack is the dominant platform, with active communities hosting the most engaged customer success and support practitioners.
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