National Customer Service Association

Community Overview

About the National Customer Service Association community

National Customer Service Association is an online community for Marketers and Customer Service Reps with roughly 82K members. It has a live chat communication style.

In their own words

Since 1996, the National Customer Service Association (NCSA) has been THE global membership organization that equips you with the information and skills to build and nurture enduring customer relationships. Our vision is "Excellence in service for every customer—internal and external—every time." NCSA provides many valuable tools to members and non-members alike, offering support and guidance with marketing, customer relations, and employee training and education.

82K Members

Community Features


This community has a realtime chat


This community has discounts and perks for its members (potentially for a cost)


This community hosts offline events and meetups


This community has an email newsletter of related content


This community has a job board or provides career networking opportunities


This community has a paid membership level


This community offers educational courses

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